Project Overview
AI Shopping Assistant is a conversational chatbot that helps online shoppers find the right products, answers their questions instantly, and guides them from browsing to checkout.
The assistant understands natural language, learns from the store catalogue, and hands complex conversations over to the support team with the full context attached.
Smarter Customer Support
By resolving common questions automatically, the assistant shortens response times and frees the support team to focus on the conversations that need a human touch.
Key Features
- Natural Language Chat
- Product Recommendations
- Order Tracking
- Human Handover
- Conversation Analytics
